Psychometric Tests and Performance at Work

Aptitude Tests, Personality Tests, Human Resource Management Articles

BPS Level A & Level B Occupational Testing Singapore

British Psychological Society Level A and Level B  Certificates of Competence in Occupational Testing  Singapore and Hong Kong Public Courses / Asia in-house training

 

Introduction

PsyAsia International is pleased to offer public training for BPS Level   A Occupational Testing and BPS Level B Occupational Testing in Singapore and Hong Kong. We have a strong reputation as Asia’s leading and most experienced psychometric assessment training provider. Training is provided by resident psychologists who are fully registered with professional practice boards. We do not bring in overseas facilitators to run training.  What’s more, being psychologists, PsyAsia provides all the post-course support necessary ourselves - there is no need to send your queries outside of Singapore or Hong Kong or have a local non-psychologist representative “try” to give you the correct answer! More still, your money stays in Singapore or Hong Kong to fund the country and the wealth of its people! For more reasons to choose  us for Psychometric Assessment Training, click here.

What is the BPS Level A Certificate of Competence in Occupational Testing?

It is a certification recognised internationally which demonstrates that the holder has a high level of competence in the foundation and theory of psychometric tests in general and the application and professional use of aptitude tests in particular. Our Level A course syllabus has the following learning objectives:

  • Register with all UK test publishers and be able to purchase tests.
  • Understand the range and types of tests available.
  • When to use tests, and importantly – when not to.
  • Decide which tests are appropriate for a particular situation.
  • Conduct a job analysis and identify the assessment requirements.
  • Have an appreciation of other assessment methods.
  • Administer, score and interpret aptitude tests.
  • Make informed decisions using test data.
  • Provide quality feedback to clients and candidates.
  • Integrate tests into a wider recruitment or assessment process.
  • Have a sound grasp of statistical concepts used in testing.
  • Appreciate the importance of test reliability and validity.


Full details of our BPS Level A Training in Singapore and Hong Kong

Download Psychometric Assessment at Work Course Factsheet

What is the BPS Level B Certificate of Competence in Occupational Testing?

It is a certification recognised internationally which demonstrates that the holder has a high level of competence in Psychometric Assessments of Personality. Our Level B course syllabus has the following learning objectives:

  • Increase delegate’s awareness and understanding of individual differences between people.
  • Integrate the use of personality assessments into selection and development activities.
  • Decide which questionnaires are appropriate for particular situations.
  • Administer, score and interpret personality data.
  • Provide professional selection feedback to both candidates and recruiting customers.
  • Coach individuals to develop their approach using personality information.
  • Use personality questionnaire information to support structured interviewing.
  • Critically assess the value of different tools for specific purposes.
  • Identify and reject inflated claims of validity – so-called ‘Barnum’ or ‘horoscope’ effects.
  • Relate personality factors to organisations’ core competencies.
  • Design and write selection reports for recruiting clients / managers.
  • Design and write development reports to aid self-awareness of clients / managers.
  • Maintain appropriate records and data for audit, research and feedback purposes.
  • Demonstrate professional Best Practice and compliance to employment legislation.


Full details of our BPS Level B Training in Singapore and Hong Kong

Download Psychometric Assessment at Work Course Factsheet

Who is the facilitator for the Level A and B Training?

Dr. Graham Tyler is an award-winning  registered organisational psychologist and resident of both Singapore and Hong Kong. He is Executive Director of PsyAsia International, a university lecturer, a published author and a reviewer for the Journal of Personality and Individual Differences among other things. As a resident of Asia, he has a passion for Asia as well as for ensuring psychometric test competence in Asia. He was the first to bring regular BPS Level A and B training to Singapore and Hong Kong. His PhD focussed on psychometric assessment and performance at work in Asian organisations. You can read more about Dr.Tyler and his work here.

Psychometric Test Training Course Dates

To view published dates for any of our psychometric training courses, including the BPS Level A and B Certificates in Singapore and Hong Kong, kindly click here.

Training for the BPS Certificates of Competence in Occupational Testing outside of Singapore and Hong Kong?

If you are not in Singapore or Hong Kong and do not wish to travel to these places, you may wish to consider inviting us to run an in-house course for you. We have run in-house psychometric training in many places over the years, including Malaysia, China, India, Dubai, Qatar and Thailand. Additionally, we have a partner in the UK who runs public training in Gloucestershire and London and we accept bookings for their courses at our website.  To view all published course dates please click here.

Frequently asked questions about PsyAsia’s Psychometric Assessment at Work Course
which leads to the BPS Level A and B Certificates

With our wealth of experience in running these courses, PsyAsia has built up a knowledgebase of FAQs over the years. Please view our <a href=”" Psychometric Assessment Training FAQs here:
http://www.psyasia.com/supportsuite/index.php?_m=knowledgebase&_a=view&parentcategoryid=3&pcid=2&nav=0,2

What if the BPS Level A and B Certification is not for me?

Sure, the course is hard work and it is a long course (6 days!). At the end of the course you will be extremely confident about test use and will be
able to order just about any aptitude test on the market. You will be qualified to use the Identity Personality Questionnaire and the Apollo Profile (provided you sit the free Apollo Exam). However, this particular course is not for everyone! In view of this, PsyAsia - as Asia’s leading psychometric test training organisation - provides a range of other options:

Train online to use the Identity Self-perception QuestionnaireAttend an Identity Accreditation CourseUndergo a one day BPS Psychometric Test Administration Certification Course

 Whet your appetite to learn more about psychometric testing by enrolling in our free online training in psychometrics

 Look out for our new modular training and live online learning coming late in 2009…another first from PsyAsia!

Article copyrght PsyAsia International Pte Ltd
Not to be posted on any non PsyAsia or Psychology1 Group Site

Human Resource Management Summer Course in Singapore

HRM Summer Course from PsyAsia in Singapore - early bird registrations into June
Early bird will automatically expire on the deadline date
or once 10 delegates have registered, whichever is sooner.

Psychometric Test Training & Accreditation in Singapore from just SG$188!

Identity Self-Perception Questionnaire
Huge discounts on accreditation training & free Manual offer (Deadline 9 April)
PsyAsia is pleased to celebrate the completion and launch of the traditional Chinese version of Identity by offering a special price for Identity accreditation. Simply pay HK$3888/SG$888 for this two-day course run by a psychologist (in English) on 12-13 May in Hong Kong or 27 and 30 April in Singapore. The usual fee for this course is HK$9500/SG$1850, so to ensure you get this fantastic discount, please enter discount code CHINESELAUNCH when you book!

Alternatively, pre-purchase 150 Identity credits (at the new recession-proof price of HK$225/SG$45 each) and we’ll only invoice you HK$888/SG$188 for the Identity course! Educational establishments still qualify for their usual Identity discount with this offer, but must purchase 200 credits in order to qualify for the HK$888/SG$188 training offer.
Click here to view course details

To avail of the special training offer, please register for the course at http://www.psyasia.com/register before 9th April 2009. If you wish to avail of the special HK$888/SG$188 training offer, please purchase your credits before registering for the course so that we can provide you with a special discount code. All fees valid only for e-invoice and payment within 14 days of invoice. Discount codes automatically delete from our system on 9th April!

All Level B holders and users of substantive tests such as OPQ, HPI, 15FQ+, 16PF are already qualified to use Identity and simply need to purchase the manual and undertake to read it. As a further special offer, PsyAsia will send a full-colour, hard-copy manual free of charge to any already qualified person who orders 100 Identity credits before the Easter holidays (usual fee HK$1050/SG$215 plus postage).

New Career Focus Report
At the request of our many educational/vocational clients, we are pleased to be able to offer a new specially-developed Identity Careers Report, making Identity the most comprehensive single-fee, multiple-report personality assessment on the market!
Click here to download sample Identity Reports

Revised (downward!) fees for Identity
PsyAsia International and the UK publisher of Identity have worked hard together to come up with a competitive pricing structure for Identity. Identity is an excellent test with impressive validity statistics and well respected in the UK. With our new Chinese Identity and Career Focus reports, we want to ensure that Identity is accessible to as wide a selection of our Asian clients as possible. After an extensive review of test fees, we are delighted to be able to offer Identity at the following new prices.

Corporate Clients:

Purchase 1-24 credits: HK$375/SG$75
Purchase 25-99 credits: HK$313/SG$63
Purchase 100+ credits: HK$225/SG$45
PsyAsia solely manages the sale of Identity in Asia and Australia. Clients may pay in the above currencies or a basket of others, including AU$, NZ$, US$, GBP, Thai Bt and RMB.

Educational Clients:

Purchase 1-24 credits: HK$250/SG$50
Purchase 25-99 credits: HK$188/SG$38
Purchase 100+ credits: HK$150/SG$30
Must be government registered educational establishments who order within their account without a formal proposal from us and pay their e-invoice within 14 days.

Training courses closing registration soon

Psychometric Test Administration Course
Leading to qualification from British Psychological Society
Singapore 27 April 2009

Psychometric Assessment at Work Level A & B
Leading to qualification from British Psychological Society
Level A: Singapore 27-29 April 2009
Level B: Singapore 4-6 May 2009

Saville Consulting Wave Conversion Course
International accreditation with Saville Consulting
Singapore 7 May 2009

Note: Register for both Level A and B and Saville Consulting Wave Conversion Course and receive a one-third discount off the Saville Consulting Wave Course fee! No discount code required, you will automatically be presented with the offer when registering for either Level A and B or Level B only (for those who already hold Level A). Please register within the next few days. Registration will close soon to enable sufficient time for pre-course work.

Psychometric Test Training in Hong Kong from just HK$888!

Identity Self-Perception Questionnaire
Huge discounts on accreditation training & free Manual offer (Deadline 9 April)
PsyAsia is pleased to celebrate the completion and launch of the traditional Chinese version of Identity by offering a special price for Identity accreditation. Simply pay HK$3888/SG$888 for this two-day course run by a psychologist (in English) on 12-13 May in Hong Kong or 27 and 30 April in Singapore. The usual fee for this course is HK$9500/SG$1850, so to ensure you get this fantastic discount, please enter discount code CHINESELAUNCH when you book!

Alternatively, pre-purchase 150 Identity credits (at the new recession-proof price of HK$225/SG$45 each) and we’ll only invoice you HK$888/SG$188 for the Identity course! Educational establishments still qualify for their usual Identity discount with this offer, but must purchase 200 credits in order to qualify for the HK$888/SG$188 training offer.
Click here to view course details

To avail of the special training offer, please register for the course at http://www.psyasia.com/register before 9th April 2009. If you wish to avail of the special HK$888/SG$188 training offer, please purchase your credits before registering for the course so that we can provide you with a special discount code. All fees valid only for e-invoice and payment within 14 days of invoice. Discount codes automatically delete from our system on 9th April!

All Level B holders and users of substantive tests such as OPQ, HPI, 15FQ+, 16PF are already qualified to use Identity and simply need to purchase the manual and undertake to read it. As a further special offer, PsyAsia will send a full-colour, hard-copy manual free of charge to any already qualified person who orders 100 Identity credits before the Easter holidays (usual fee HK$1050/SG$215 plus postage).

New Career Focus Report
At the request of our many educational/vocational clients, we are pleased to be able to offer a new specially-developed Identity Careers Report, making Identity the most comprehensive single-fee, multiple-report personality assessment on the market!
Click here to download sample Identity Reports

Revised (downward!) fees for Identity
PsyAsia International and the UK publisher of Identity have worked hard together to come up with a competitive pricing structure for Identity. Identity is an excellent test with impressive validity statistics and well respected in the UK. With our new Chinese Identity and Career Focus reports, we want to ensure that Identity is accessible to as wide a selection of our Asian clients as possible. After an extensive review of test fees, we are delighted to be able to offer Identity at the following new prices.

Corporate Clients:

Purchase 1-24 credits: HK$375/SG$75
Purchase 25-99 credits: HK$313/SG$63
Purchase 100+ credits: HK$225/SG$45
PsyAsia solely manages the sale of Identity in Asia and Australia. Clients may pay in the above currencies or a basket of others, including AU$, NZ$, US$, GBP, Thai Bt and RMB.

Educational Clients:

Purchase 1-24 credits: HK$250/SG$50
Purchase 25-99 credits: HK$188/SG$38
Purchase 100+ credits: HK$150/SG$30
Must be government registered educational establishments who order within their account without a formal proposal from us and pay their e-invoice within 14 days.

Training courses closing registration soon

Psychometric Test Administration Course
Leading to qualification from British Psychological Society
Singapore 27 April 2009

Psychometric Assessment at Work Level A & B
Leading to qualification from British Psychological Society
Level A: Singapore 27-29 April 2009
Level B: Singapore 4-6 May 2009

Saville Consulting Wave Conversion Course
International accreditation with Saville Consulting
Singapore 7 May 2009

Note: Register for both Level A and B and Saville Consulting Wave Conversion Course and receive a one-third discount off the Saville Consulting Wave Course fee! No discount code required, you will automatically be presented with the offer when registering for either Level A and B or Level B only (for those who already hold Level A). Please register within the next few days. Registration will close soon to enable sufficient time for pre-course work.

Assessment and Development Centre Training in Singapore - 7 Days of Discounts from PsyAsia

PsyAsia is pleased to announce 7 days of discounts on our assessment centre and development centre training in Singapore.  For full details, please click here.

Psychometric Assessment Training in Singapore - 7 Days of Discounts from PsyAsia

PsyAsia is pleased to announce 7 days of discounts on our psychometric assessment training in Singapore.  For full details, please click here.

Why do people avoid performance appraisals?

Performance appraisal is designed to help individuals and organizations improve performance. By conducting an annual appraisal, individuals are able to communicate with others, standards can be monitored, expectations and objectives can be agreed upon, and individual training needs can be established. However, sometimes individuals (e.g. managers and appraises) do not like appraisals. This is because they might feel that it takes too much time and effort. The process of performance appraisal might be viewed as an additional administrative responsibility. The entire process can also be emotionally challenging because individuals have to receive comments which they might not like, and some management might not want to provide negative information. Some negative comments might also be avoided because people might fear negative consequences. If individuals are not comfortable and willing to receive (and provide) feedback, then the purpose of performance appraisal is not met. All of these factors should be considered during the implementation of an appraisal system. Those involved should be educated to understand that appraisal is about development and ensuring that the organisation’s needs and objectives are met by approproately developed employees. Appraisal should therefore not be seen as a negative experience, rather more like a workout in the Gym. Proper training is required on the part of the apraisee to reflect such an attitude towards appraisal.

How can I reduce my anxiety and have an effective performance appraisal meeting?

If the environment is relaxed and the individual feels comfortable, they will be more open to responses. Having a meeting with your supervisor regularly, throughout the year might reduce your anxiety. Discussions relating to your aims, development, and career will allow you to become more familiar with your boss and develop a sense of trust with him/her. This will eventually lead to reduced stress and uncertainty about the performance appraisal meeting. For example, imagine two individuals: where one person speaks to their employee once in six months and another individual communicates with them once a week. The individual who speaks to their boss once a week will be more comfortable with communicating ideas, and feel more relaxed when they have meetings. They also might be open to more discussions as they would have developed a sense of trust with them.

If you are feeling anxious, then it is best to communicate these feelings to your boss. You can also initiate the discussion and do not be afraid to ‘take the lead’ at times and be honest. This is because you want your performance to be evaluated realistically and if you give a false impression of yourself then this could have negative consequences in the long term, for you and the organization. Appraisals will work better when communication is done well. This can be developed by having regular talks and once the formal appraisal will take place it will be more natural and productive. Remember this meeting is helpful to your own development, and all types of performance appraisals are effective if the purpose and delivery is effective. The entire process should be clearly explained and agreed upon.

For thoese who conduct appraisals, training on how to conduct a performance appraisal properly can be carried out. For example,understanding different approaches to appraisal (e.g. formal, informal, 360), knowing ways to reduce anxiety and fear for managers and employees and practicing skills for feedback. If managers and directors feel that appraisals do not work, then this attitude and behavior will negatively impact on the appraisal, which is why appraisal meetings need to be well-prepared.

What are 360 performance appraisals?

A 360 appraisal is a development feedback for employees. The feedback on performance can come from anyone who works with the employee. For example, this might consist of co-workers, subordinates or managers. Other sources where the feedback might come from are external individuals, such as clients, and individuals who are not employees of the company. The employee can rate themselves also, this is known as self-assessment. The information can be used to make vital decisions within the organization, such as training or developmental needs.

Feedback can provide organizations and the employee with information relating to their performance. The appraisal can also be done anonymously and employees can provide feedback to their managers without feeling uncomfortable. Rather than just getting feedback from one individual, the employee is provided with an overview of their performance from many stakeholders. Strengths and weaknesses of the individual can be used to benefit the organization as specific developmental needs can be targeted. The questions asked on the performance appraisal should be specifically targeted to the individual’s job competencies.

A critical issue of 360 appraisals is confidentiality of information. Employees might be concerned about rating their superiors poorly and might fear that the information they provide might be used negatively against them in the future. The organization needs to ensure good communication with employees and encourage honesty and openness.

What happens to my data?

Your results always remain strictly confidential in accordance with the Hong Kong Privacy Law, UK, Australian Data Protection Acts and similar international legislation. If you are completing an internet-based assessment, your data will initially be stored in a secure database maintained by a UK or Australian Internet Service Provider and thereafter the responses will be forwarded directly to the trained person who has commissioned your assessment. Unless specific arrangements have been made, the data will thereafter be stored securely by the test publisher for six months, after which, it will be anonymised, i.e. all reference to the original source will be removed. This allows the developers to continually monitor the quality of the assessments. If you are completing a non-internet based assessment, the Internet Service Provider and publisher are still involved in the process as your responses will be added manually to the system. We do arrange data-sharing with some organisations, again to allow us to monitor the quality of our assessments. Where this happens, you will be duly informed and have the right to request that we do not hold your data. Again, any data held will be anonymised after six months. The person who commissioned your assessment will be able to provide you with further details on that particular organization’s data-protection policy. All policies should conform to the legislation mentioned above.

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